Refund policy

Quality Assurance: We guarantee that our extensions are made from premium-quality [virgin/remy] human hair, ethically sourced, and meticulously processed.
Color Variations: Due to the natural origin of our hair and differences in digital screens, slight variations in color are normal and not considered defects.
Hair Longevity: The lifespan of your extensions depends on proper care and maintenance. Please follow the care instructions provided with your purchase.

Payment: Full payment is required at checkout. We accept major credit cards, debit cards, and other secure payment methods.
Order Changes: Changes to orders must be requested within 24 hours of purchase. After this period, no modifications can be made.
Custom Orders: Custom lengths, colors, and textures are final sale and cannot be changed or canceled.

Processing Time: Standard orders are processed within 14 business days. Custom orders may take longer.
Shipping Times: Delivery times vary by location and shipping option selected. PS WEFTS is not responsible for delays caused by carriers.
International Shipping: Customers are responsible for any customs duties or taxes associated with international shipments.

Eligibility: Returns or exchanges are accepted for unused, unaltered, and unworn hair extensions in their original packaging within 7 days of delivery.
Exclusions: Custom orders, clearance items, and promotional sales are final sale and not eligible for return.
Process: To initiate a return or exchange, please email [support email] with your order details. Customers are responsible for return shipping fees unless the item is defective or incorrect.
Inspection: All returned items are subject to inspection. If the product is not in its original condition, the return may be denied.

Proper care is essential to maintain the quality of your hair extensions. Follow the care instructions provided.
PS WEFTS is not responsible for issues caused by improper application, maintenance, or third-party products.

Your personal information is handled securely and used solely for processing your order. We do not share or sell customer data to third parties.

In the rare case of a dispute, we are committed to working with our customers to resolve issues amicably. Contact us at [support email] for assistance

This policy is subject to change without notice. The most current version will always be available on our website.