Shipping policy

Processing Time: Standard orders are processed within 3-4 business days. Custom orders may take longer.
Shipping Times: Delivery times vary by location and shipping option selected. PS WEFTS is not responsible for delays caused by carriers.
International Shipping: Customers are responsible for any customs duties or taxes associated with international shipments.

Eligibility: Returns or exchanges are accepted for unused, unaltered, and unworn hair extensions in their original packaging within 7 days of delivery.
Exclusions: Custom orders, clearance items, and promotional sales are final sale and not eligible for return.
Process: To initiate a return or exchange, please email support@pinupstudionc.com with your order details. Customers are responsible for return shipping fees unless the item is defective or incorrect.
Inspection: All returned items are subject to inspection. If the product is not in its original condition, the return may be denied.

Proper care is essential to maintain the quality of your hair extensions. Follow the care instructions provided.
Pinup Studio is not responsible for issues caused by improper application, maintenance, or third-party products.